play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 1658671710
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This method provides an easy and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and if it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number linked to your account. If the number has changed, update your customer support team via email with your completed KYC (Know Your Customer) details to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus collections are non-withdrawable. This means you can only withdraw the money you've earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for in-game purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access the money you win from gaming activities, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings first. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
We take great pride in providing exceptional customer service, available 24/7, 365 days a year, to assist with any questions or concerns you may have. Our players can choose from a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring both convenience and security. At play exchange, we prioritize fair play and transparency, backed by our RNG certification and extensive security protocols. Whether you're an experienced player or new to the scene, our generous bonuses and promotions are designed to give you an initial advantage.
For those seeking a more immersive experience, our live casino section offers the thrill of real-time gaming with professional dealers broadcasting live from our studios directly to your device. With a range of popular table games such as roulette, blackjack, and baccarat, you'll feel like you're right there in the action. Our live dealers are trained to provide a personalized and engaging experience, ensuring you feel like you're part of a real casino environment. The live feed is broadcast in high definition, allowing you to see every card being dealt and every spin of the wheel in crystal clear detail. With the ability to interact with the dealers and other players in real-time, you'll never feel disconnected from the excitement of the game. Whether you're a seasoned gambler or just looking for a new way to play, our live casino section is the perfect way to experience the thrill of the casino from the comfort of your own home.